How To Fix CRM_MKTTGGRP_EXP863 - Enter sender

CRM_MKTTGGRP_EXP863 - Overview

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 863

• Message text: Enter sender

What causes this issue?

To transport target groups to the selected channel, you must enter a
sender. For more detailed information on this input parameter, see the
input help for the appropriate field on the interface.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_MKTTGGRP_EXP863 - Details

• The SAP error message CRM_MKTTGGRP_EXP863 with the description "Enter sender" typically occurs in the context of marketing or campaign management within the SAP Customer Relationship Management (CRM) module. This error indicates that a required field for the sender of a marketing campaign or activity has not been filled in.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Sender Information: The sender field in the marketing campaign or activity is not populated. This could be due to user oversight or a system configuration issue.
  
  Configuration Issues: The system may not be properly configured to allow for sender information to be automatically populated or selected.
  User Permissions: The user may not have the necessary permissions to access or modify sender information.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Enter Sender Information:
  
  Navigate to the relevant marketing campaign or activity where the error occurred.
  Locate the sender field and ensure that it is filled