How To Fix CRM_MKTTGGRP_EXP822 - Form &1 not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 822

• Message text: Form &1 not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP822 - Form &1 not available ?

  The SAP error message "CRM_MKTTGGRP_EXP822 Form &1 not available" typically indicates that the system is unable to find a specific form that is required for a marketing campaign or related activity in the SAP Customer Relationship Management (CRM) module. This error can occur in various scenarios, such as when trying to execute a marketing campaign, generate reports, or access specific functionalities that rely on forms.
  Causes:
  
  Missing Form: The specified form (indicated by &1) is not available in the system. This could be due to it not being created, deleted, or not properly configured.
  Transport Issues: If the form was recently transported from another system (e.g., from development to production), it may not have been included in the transport request.
  Authorization Issues: The user may not have the necessary authorizations to access the form.
  Configuration Issues: The form may not be correctly configured in the system settings.
  
  Solutions:
  
  
  Check Form Availability:
  
  Go to the transaction code SE71 (SAPscript) or SFP (Smart Forms) to check if the form exists in the system.
  If the form is missing, you may need to create it or restore it from a backup.
  
  
  
  Transport the Form:
  
  If the form is missing due to transport issues, ensure that the transport request containing the form is correctly imported into the target system.
  
  
  
  Review Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary permissions to access the form. This can be done through transaction SU53 or by consulting with your security team.
  
  
  
  Configuration Check:
  
  Verify the configuration settings related to the marketing campaign or the specific functionality you are trying to access. Ensure that all necessary settings are in place.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific form and its usage in the CRM module. This may provide insights into any additional configuration or prerequisites.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches related to the error.
  
  
  
  Related Information:
  
  Transaction Codes: SE71 (SAPscript), SFP (Smart Forms), CRMD_ORDER (for CRM order management), and CRMD_ORDERADM_H (for accessing order administration).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide updates related to forms in CRM.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.