How To Fix CRM_MKTTGGRP_EXP821 - Business partner &1 not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 821

• Message text: Business partner &1 not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP821 - Business partner &1 not available ?

  The SAP error message CRM_MKTTGGRP_EXP821 indicates that a specified business partner (BP) is not available in the system. This error typically arises in the context of marketing or customer relationship management (CRM) processes, where the system is trying to access or manipulate data related to a business partner that does not exist or is not active.
  Cause:
  
  Non-Existent Business Partner: The business partner ID provided does not exist in the system.
  Inactive Business Partner: The business partner exists but is marked as inactive or has been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the business partner data.
  Data Synchronization Issues: If the business partner data is supposed to be synchronized from another system (like ERP), there may be issues with the data transfer.
  Incorrect Input: The business partner ID may have been entered incorrectly, leading to the system not finding the record.
  
  Solution:
  
  Verify Business Partner ID: Check the business partner ID you are using to ensure it is correct. You can do this by searching for the business partner in the SAP system.
  Check Status: If the business partner exists, verify its status. Ensure that it is active and not marked for deletion.
  Authorization Check: Ensure that the user has the necessary authorizations to access the business partner data. This may involve checking roles and permissions in the SAP system.
  Data Synchronization: If the business partner data is supposed to be synchronized from another system, check the synchronization process for any errors or issues.
  Consult Documentation: Refer to SAP documentation or help resources for additional context on the error and potential fixes.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like BP (Business Partner) to manage and view business partner data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.