How To Fix CRM_MKTTGGRP_EXP713 - Error while executing Business Add-In &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 713

• Message text: Error while executing Business Add-In &1

What causes this issue?

This BAdI delivers the value '1' in export parameter 'ev_return_code'.
As described in the definition of the BAdI, processing is terminated
(or the corresponding package in parallel processing; no other package
is started)

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Analyze the error and then restart campaign execution from the
Marketing Planner.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP713 - Error while executing Business Add-In &1 ?

  The SAP error message CRM_MKTTGGRP_EXP713, which indicates "Error while executing Business Add-In &1," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with a Business Add-In (BAdI) implementation. This error can arise due to various reasons, including incorrect implementation, missing data, or issues with the underlying logic in the BAdI.
  Causes:
  
  Incorrect BAdI Implementation: The BAdI may not be implemented correctly, leading to runtime errors.
  Missing or Incomplete Data: The data required for the BAdI execution may be missing or incomplete, causing the BAdI to fail.
  Syntax Errors: There may be syntax errors in the ABAP code of the BAdI implementation.
  Authorization Issues: The user executing the BAdI may not have the necessary authorizations.
  System Configuration Issues: There may be configuration issues in the CRM system that affect the execution of the BAdI.
  
  Solutions:
  
  
  Check BAdI Implementation:
  
  Go to transaction SE19 (BAdI Implementation) and check the implementation for the BAdI mentioned in the error message.
  Ensure that the implementation is active and correctly coded.
  
  
  
  Debugging:
  
  Use transaction SE80 or SE37 to debug the BAdI implementation. Set breakpoints to identify where the error occurs.
  Check the input parameters and ensure they are being passed correctly.
  
  
  
  Review Data:
  
  Verify that all necessary data is available and correctly formatted before the BAdI is called.
  Check for any missing or null values that could lead to the error.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the BAdI. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the specific BAdI or error message.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  
  
  Related Information:
  
  BAdI Documentation: Review the documentation for the specific BAdI to understand its purpose and expected behavior.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and how they resolved them.
  Training and Resources: Consider training on BAdI development and implementation if this is a recurring issue in your organization.
  
  By following these steps, you should be able to identify the root cause of the CRM_MKTTGGRP_EXP713 error and implement a suitable solution.