How To Fix CRM_MKTTGGRP_EXP600 - Target group is locked by user &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 600

• Message text: Target group is locked by user &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP600 - Target group is locked by user & ?

  The SAP error message "CRM_MKTTGGRP_EXP600 Target group is locked by user &" indicates that a target group in the SAP Customer Relationship Management (CRM) system is currently locked by another user. This typically occurs when one user is editing or processing a target group, preventing other users from making changes to it simultaneously.
  Cause:
  
  User Locking: The target group is being edited or processed by another user, which locks the target group for other users.
  Session Timeout: Sometimes, if a user has an active session that has not been properly closed, it may still hold a lock on the target group.
  System Errors: Occasionally, system errors or crashes can leave a target group in a locked state.
  
  Solution:
  
  Wait and Retry: If the target group is locked by another user, the simplest solution is to wait until that user has finished their work and released the lock. You can check with the user to see if they are done.
  Identify the Locking User: If you have the necessary permissions, you can identify which user has locked the target group. This can typically be done through transaction codes like SM12 (for lock entries) or SM21 (for system logs).
  Release the Lock: If the locking user is unavailable or if the lock is due to a session timeout, an administrator can manually release the lock using transaction SM12. However, this should be done with caution to avoid data inconsistencies.
  Check for Background Jobs: Sometimes, background jobs may also lock target groups. Check if there are any running jobs that might be causing the lock.
  System Restart: In rare cases, if the lock persists and cannot be resolved, a system restart may be necessary, but this should be a last resort and done during a maintenance window.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 for lock entries, SM21 for system logs, and SU01 for user management.
  User Permissions: Ensure that you have the necessary permissions to view and manage locks in the system.
  Documentation: Refer to SAP documentation or support for more detailed troubleshooting steps related to CRM target groups and locking mechanisms.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to target group locking.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.