How To Fix CRM_MKTTGGRP_EXP502 - Use the input help to enter a valid value

CRM_MKTTGGRP_EXP502 - Overview

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 502

• Message text: Use the input help to enter a valid value

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Use input help (F4) to display the values that may be entered in this
field.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP502 - Use the input help to enter a valid value ?

  The SAP error message CRM_MKTTGGRP_EXP502 typically indicates that there is an issue with the input value provided for a field in the SAP CRM system, particularly in the context of marketing groups or similar functionalities. The message suggests that the value entered is not valid, and it prompts the user to use the input help (F4 help) to select a valid value.
  
  Cause:
  
  Invalid Input: The value entered in the field does not match any of the valid entries defined in the system. This could be due to a typo, incorrect format, or using a value that is not allowed.
  Missing Master Data: The required master data (e.g., marketing groups, customer groups) may not be set up in the system, leading to the inability to find a valid entry.
  Authorization Issues: The user may not have the necessary authorizations to view or select certain values.
  
  Configuration Issues: There may be configuration settings in the CRM