How To Fix CRM_MKTTGGRP_EXP602 - Target group does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 602

• Message text: Target group does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP602 - Target group does not exist ?

  The SAP error message CRM_MKTTGGRP_EXP602 indicates that the target group you are trying to access or use does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing functions, such as creating or managing target groups for campaigns.
  Cause:
  
  Non-Existent Target Group: The target group you are trying to reference has not been created or has been deleted.
  Incorrect Target Group ID: The ID or name of the target group you are using may be incorrect or misspelled.
  Authorization Issues: You may not have the necessary permissions to view or access the target group.
  Data Synchronization Issues: If the target group is supposed to be created or updated from another system (like SAP ERP), there may be synchronization issues.
  
  Solution:
  
  
  Verify Target Group Existence:
  
  Go to the target group management area in SAP CRM and check if the target group exists.
  Use transaction codes like CRMD_ORDER or navigate through the CRM menu to find the target group.
  
  
  
  Check Target Group ID:
  
  Ensure that you are using the correct ID or name for the target group. Double-check for any typos or errors.
  
  
  
  Create Target Group:
  
  If the target group does not exist, you may need to create it. Use the appropriate transaction or application to create a new target group.
  
  
  
  Check Authorizations:
  
  Ensure that your user role has the necessary permissions to access the target group. You may need to contact your system administrator to verify your authorizations.
  
  
  
  Data Synchronization:
  
  If the target group is supposed to be created from another system, check the integration settings and ensure that data synchronization is functioning correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on managing target groups in CRM.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_MKTG for managing marketing activities.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully manage your target groups in SAP CRM.