How To Fix CRM_MKTTGGRP_EXP604 - Target group already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 604

• Message text: Target group already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP604 - Target group already exists ?

  The SAP error message CRM_MKTTGGRP_EXP604 indicates that you are trying to create a target group in the SAP Customer Relationship Management (CRM) system, but a target group with the same name or identifier already exists. This can happen when you attempt to create a new target group without checking for existing ones, or if there is a duplicate entry in the system.
  Cause:
  
  Duplicate Target Group: The most common cause is that a target group with the same name or identifier already exists in the system.
  Data Entry Error: There may have been a mistake in entering the target group name, leading to an unintentional duplicate.
  System Configuration: In some cases, system settings or configurations may allow for duplicate entries, but the system still prevents the creation of a new one with the same identifier.
  
  Solution:
  
  
  Check Existing Target Groups: Before creating a new target group, check the existing target groups in the system to ensure that you are not duplicating an existing one. You can do this by navigating to the target group management area in SAP CRM.
  
  
  Use a Unique Identifier: If you need to create a new target group, ensure that you use a unique name or identifier that does not conflict with existing entries.
  
  
  Modify Existing Target Group: If the target group you are trying to create is similar to an existing one, consider modifying the existing target group instead of creating a new one.
  
  
  Delete or Archive Unused Target Groups: If there are old or unused target groups that are no longer needed, consider deleting or archiving them to free up the identifier for new entries.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed instructions on managing target groups and understanding the specific constraints of your version of SAP CRM.
  
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to manage and view target groups.
  SAP Notes: Check SAP Notes for any known issues or patches related to target group management.
  User Permissions: Ensure that you have the necessary permissions to create or modify target groups in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's official support channels for further assistance.