How To Fix CRM_MKTTGGRP_EXP314 - Job scheduling finished with error

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 314

• Message text: Job scheduling finished with error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP314 - Job scheduling finished with error ?

  The SAP error message "CRM_MKTTGGRP_EXP314 Job scheduling finished with error" typically indicates that there was an issue during the execution of a job related to marketing groups in the SAP Customer Relationship Management (CRM) module. This error can arise from various causes, and addressing it usually involves checking logs, configurations, and possibly data integrity.
  Possible Causes:
  
  Data Issues: There may be inconsistencies or missing data in the marketing group or related objects that the job is trying to process.
  Configuration Errors: Incorrect settings in the marketing group configuration or related CRM settings can lead to job failures.
  Authorization Issues: The user or job may not have the necessary authorizations to execute the job successfully.
  System Resource Limitations: Insufficient system resources (like memory or processing power) can cause jobs to fail.
  Job Scheduling Conflicts: Conflicts with other scheduled jobs or processes may lead to errors.
  
  Solutions:
  
  Check Job Logs: Review the job logs in transaction SM37 to identify specific error messages or warnings that occurred during job execution. This can provide insights into what went wrong.
  Data Validation: Ensure that all necessary data for the marketing group is complete and valid. Check for missing or inconsistent entries.
  Review Configuration: Verify the configuration settings for marketing groups in the CRM system. Ensure that all settings are correct and aligned with business requirements.
  Authorization Check: Ensure that the user or job has the necessary authorizations to execute the job. You can check this in transaction SU53 or by reviewing the user roles.
  Resource Monitoring: Monitor system resources during job execution to ensure that there are no bottlenecks. You can use transaction ST02 or ST03 for performance analysis.
  Re-schedule the Job: If the issue was temporary, try re-scheduling the job after making necessary adjustments or corrections.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: Job Monitoring
  SU53: Authorization Check
  ST22: Dump Analysis
  ST01: System Trace
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and error messages for better troubleshooting.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.