How To Fix CRM_MKTTGGRP_EXP312 - Error while closing job

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 312

• Message text: Error while closing job

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP312 - Error while closing job ?

  The SAP error message CRM_MKTTGGRP_EXP312 typically indicates an issue related to the closing of a job in the context of marketing or campaign management within the SAP Customer Relationship Management (CRM) module. This error can occur for various reasons, and understanding the cause and potential solutions can help in resolving it.
  Possible Causes:
  
  Incomplete Data: The job may not have all the necessary data or parameters required for successful execution.
  Job Configuration Issues: There may be misconfigurations in the job settings or parameters that prevent it from closing properly.
  System Errors: Temporary system issues or inconsistencies in the database can lead to errors when trying to close jobs.
  Authorization Issues: The user may not have the necessary permissions to close the job.
  Dependencies on Other Processes: The job may be dependent on other processes or jobs that have not completed successfully.
  
  Solutions:
  
  Check Job Logs: Review the job logs for any additional error messages or warnings that can provide more context about the failure.
  Validate Data: Ensure that all required data for the job is complete and correctly configured. This includes checking any input parameters or settings.
  Reconfigure the Job: If there are configuration issues, consider reconfiguring the job settings and parameters.
  Check Authorizations: Verify that the user attempting to close the job has the necessary authorizations to perform this action.
  Restart the Job: Sometimes, simply restarting the job can resolve temporary issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing and campaign management.
  Documentation: Review SAP documentation related to CRM marketing and job management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the CRM_MKTTGGRP_EXP312 error and implement a suitable solution.