How To Fix CRM_MKTTGGRP_EXP316 - Execution of job is not possible; no communication medium is specified

CRM_MKTTGGRP_EXP316 - Overview

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 316

• Message text: Execution of job is not possible; no communication medium is specified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP316 - Execution of job is not possible; no communication medium is specified ?

  The SAP error message CRM_MKTTGGRP_EXP316 indicates that there is an issue with executing a job related to marketing groups in the SAP Customer Relationship Management (CRM) module. The specific error message states that "execution of job is not possible; no communication medium is specified." This typically means that the system is unable to determine how to communicate or send out the marketing campaign or job because the necessary communication medium has not been defined.
  
  Cause:
  
  Missing Communication Medium: The most common cause of this error is that the communication medium (e.g., email, print, fax) has not been specified in the marketing campaign or job configuration.
  
  Configuration Issues: There may be issues in the configuration settings for the marketing campaign or the communication medium itself.
  Incomplete Master Data: The master data for the marketing campaign or the target group may be incomplete or incorrectly set up.
  
  
  Solution:
  
  
  Check Communication Medium Settings:
  
  Go to the marketing campaign or job