How To Fix CRM_MKTTGGRP_EXP303 - Specify job name &1 and job number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 303

• Message text: Specify job name &1 and job number &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP303 - Specify job name &1 and job number &2 ?

  The SAP error message CRM_MKTTGGRP_EXP303 indicates that there is an issue related to the execution of a job in the context of marketing groups in SAP CRM. Specifically, the message suggests that a job name and job number need to be specified, which are likely missing or incorrectly configured.
  Cause:
  
  Missing Job Name/Number: The error typically occurs when a job that is supposed to be executed does not have a valid job name or job number specified in the system.
  Configuration Issues: There may be issues in the configuration of the marketing campaign or the job scheduling that leads to this error.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or execute the job, leading to this error message.
  System Errors: There could be underlying system errors or inconsistencies in the job scheduling or execution process.
  
  Solution:
  
  
  Check Job Configuration:
  
  Go to transaction code SM37 to check the job status. Look for the job name and job number that should have been executed.
  Ensure that the job is correctly scheduled and that all necessary parameters are provided.
  
  
  
  Specify Job Name and Number:
  
  If you are executing a function that requires a job name and number, ensure that these parameters are correctly specified in the relevant transaction or program.
  
  
  
  Review Authorization:
  
  Ensure that the user executing the job has the necessary authorizations to view and execute jobs in the system.
  
  
  
  Re-schedule the Job:
  
  If the job is not found or is in an error state, consider re-scheduling the job with the correct parameters.
  
  
  
  Check for System Errors:
  
  Review system logs (transaction SLG1) for any related errors that might provide more context on why the job is failing.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM marketing groups and job scheduling for any specific configurations or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SLG1: Application Log
  CRMD_ORDER: Access to CRM Order Management
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for information on CRM marketing and job scheduling.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.