How To Fix CRM_MKTTGGRP_EXP301 - Job with specified GUID not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 301

• Message text: Job with specified GUID not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP301 - Job with specified GUID not found ?

  The SAP error message "CRM_MKTTGGRP_EXP301 Job with specified GUID not found" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to a marketing campaign or a job that was supposed to be executed but cannot be found in the system. This error can arise due to various reasons, including job deletion, incorrect job GUID, or issues with the job scheduling.
  Causes:
  
  Job Deletion: The job associated with the specified GUID may have been deleted or not created successfully.
  Incorrect GUID: The GUID provided in the request may be incorrect or malformed.
  Job Scheduling Issues: There may be issues with the job scheduling system, leading to the job not being found.
  Database Issues: There could be inconsistencies in the database that prevent the job from being located.
  Authorization Issues: The user may not have the necessary permissions to view or access the job.
  
  Solutions:
  
  Verify the GUID: Check the GUID you are using to ensure it is correct and corresponds to an existing job.
  Check Job Status: Use transaction codes like SM37 to check the status of background jobs. Look for the job with the specified GUID and see if it exists or has been deleted.
  Recreate the Job: If the job has been deleted, you may need to recreate it or re-trigger the process that generates the job.
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  Database Consistency Check: If you suspect database issues, consider running consistency checks or consulting with your database administrator.
  Authorization Check: Ensure that the user executing the job has the necessary authorizations to access the job information.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SLG1 (Application Log), and SM21 (System Log) to troubleshoot further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review SAP documentation related to job scheduling and CRM marketing functions for additional insights.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.