How To Fix CRM_MKTTGGRP_EXP302 - Job with job name &1 and job number &2 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 302

• Message text: Job with job name &1 and job number &2 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP302 - Job with job name &1 and job number &2 not found ?

  The SAP error message CRM_MKTTGGRP_EXP302 indicates that a job with the specified job name and job number could not be found. This error typically occurs in the context of marketing or campaign management within the SAP Customer Relationship Management (CRM) module, particularly when trying to execute or access a job that is expected to be present in the system.
  Causes:
  
  Job Deletion: The job may have been deleted or canceled before the system attempted to access it.
  Job Not Scheduled: The job may not have been scheduled correctly, or it may not have been created at all.
  Job Name/Number Mismatch: There could be a mismatch in the job name or job number being referenced, possibly due to typographical errors or incorrect parameters.
  Authorization Issues: The user may not have the necessary authorizations to view or access the job.
  System Issues: There could be underlying system issues or inconsistencies in the job scheduling system.
  
  Solutions:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Look for the job name and job number to see if it exists or if it has been canceled or deleted.
  Recreate the Job: If the job does not exist, you may need to recreate it. Ensure that all parameters are correctly set.
  Verify Job Parameters: Double-check the job name and job number being referenced in the error message to ensure they are correct.
  Check Authorizations: Ensure that the user has the necessary authorizations to access job information. This may involve checking roles and permissions in the user profile.
  Consult Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM36 (Define Job), and SM21 (System Log) for troubleshooting.
  SAP Notes: Search for SAP Notes related to CRM_MKTTGGRP_EXP302 for any specific patches or updates that may address this issue.
  Documentation: Review SAP documentation related to job scheduling and CRM marketing functions for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.