How To Fix CRM_MKTTGGRP_EXP019 - Error while deleting a row from table &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 019

• Message text: Error while deleting a row from table &1

System Response

Since the data could not be deleted, the subsequent flow logic may be
incorrect and the program is therefore stopped.

How to fix this error?

Repeat the action from the Marketing Planner.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP019 - Error while deleting a row from table &1 ?

  The SAP error message CRM_MKTTGGRP_EXP019 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing groups or similar data structures. This error indicates that there was an issue while attempting to delete a row from a specified table (denoted by &1 in the error message).
  Cause:
  The error can be caused by several factors, including:
  
  Foreign Key Constraints: The row you are trying to delete may be referenced by other tables or records, which prevents the deletion due to referential integrity constraints.
  Locking Issues: The row may be locked by another transaction or user, preventing the deletion.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the deletion from being processed correctly.
  Authorization Issues: The user may not have the necessary permissions to delete the record.
  
  Solution:
  To resolve the CRM_MKTTGGRP_EXP019 error, you can take the following steps:
  
  
  Check for Dependencies:
  
  Investigate if the row you are trying to delete is being referenced by other records. You can use transaction codes like SE11 (Data Dictionary) to check the table structure and relationships.
  If there are dependent records, you may need to delete or update those records first.
  
  
  
  Check for Locks:
  
  Use transaction code SM12 to check for any locks on the table or specific records. If you find locks, you may need to wait for the lock to be released or contact the user who holds the lock.
  
  
  
  Review Authorizations:
  
  Ensure that the user attempting the deletion has the necessary authorizations. You can check this using transaction SU53 to see if there were any authorization failures.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant tables to identify any data issues. You can use transaction codes like SLG1 (Application Log) to check for any related logs that might provide more context.
  
  
  
  Use Transaction Codes:
  
  If applicable, use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to manage and delete marketing groups or related records.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or the SAP Help Portal for any specific notes related to this error message. There may be patches or updates that address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SM12 (Lock Entries), and SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to CRM_MKTTGGRP_EXP019 for any known issues or fixes.
  Documentation: Review the SAP Help documentation for CRM and marketing functionalities to understand the context of the error better.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.