How To Fix CRM_MKTTGGRP_EXP017 - Target group is to be selected in the background


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

  • Message number: 017

  • Message text: Target group is to be selected in the background

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP017 - Target group is to be selected in the background ?

    The SAP error message CRM_MKTTGGRP_EXP017 indicates that a target group must be selected in the background for a specific operation, typically related to marketing or campaign management in SAP CRM. This error often arises when trying to execute a marketing campaign or when working with target groups in the CRM system.

    Cause:

    The error usually occurs due to one of the following reasons:

    1. Missing Target Group Selection: The user has not selected a target group for the operation being performed.
    2. Background Processing Requirement: The operation requires that the target group be processed in the background, but it has not been set up correctly.
    3. Authorization Issues: The user may not have the necessary authorizations to access or select the target group.
    4. Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly, preventing the selection of the target group.

    Solution:

    To resolve the error, you can take the following steps:

    1. Select Target Group: Ensure that you have selected a valid target group for the operation. This can usually be done in the marketing or campaign management transaction where you are working.

    2. Check Background Processing Settings: If the operation requires background processing, ensure that the settings are correctly configured. You may need to check the job scheduling or background processing settings in the SAP system.

    3. Review Authorizations: Verify that you have the necessary authorizations to access and select the target group. You may need to consult with your SAP security team to ensure your user role has the appropriate permissions.

    4. Consult Configuration: If the issue persists, consult with your SAP Basis or CRM configuration team to ensure that the target group settings and related configurations are correctly set up in the system.

    5. Check for Notes and Patches: Sometimes, specific errors may be addressed in SAP Notes or patches. Check the SAP Support Portal for any relevant notes related to this error message.

    6. Testing: After making the necessary changes, test the operation again to see if the error persists.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for CRM marketing and target group management for more detailed information on how to work with target groups.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing and target group management.

    If the problem continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.

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