How To Fix CRM_MKTTGGRP_EXP020 - Select the "Base selection" or "Additional conditions" node

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 020

• Message text: Select the "Base selection" or "Additional conditions" node

What causes this issue?

You are attempting to enter attributes or profiles as selection
criteria for creating target groups, but you have not specified whether
these conditions are to come under <LS>Base selection</> or <LS>Further
restrictions</>.

How to fix this error?

Place your cursor on <LS>Base selection</> or <LS>Further restrictions
</> and then select the profile or attribute you want to specify.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP020 - Select the "Base selection" or "Additional conditions" node ?

  The SAP error message CRM_MKTTGGRP_EXP020 typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing groups or campaign management. This error indicates that the user needs to select either the "Base selection" or "Additional conditions" node in the selection criteria for a marketing group or campaign.
  Cause:
  The error arises when the user attempts to execute a function or process that requires a selection criteria to be defined, but neither the "Base selection" nor "Additional conditions" has been selected. This can happen if:
  
  The user has not made any selections in the required nodes.
  The selection criteria are incomplete or not properly configured.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Access the Marketing Group or Campaign:
  
  Navigate to the relevant marketing group or campaign in the SAP CRM system.
  
  
  
  Select the Required Node:
  
  Look for the "Base selection" or "Additional conditions" nodes in the selection criteria section.
  Ensure that at least one of these nodes is selected. You may need to click on the node to expand it and make the necessary selections.
  
  
  
  Define Selection Criteria:
  
  If you have not defined any criteria, you will need to do so. This may involve specifying customer segments, demographics, or other relevant filters that will help in targeting the right audience.
  
  
  
  Save Changes:
  
  After making the necessary selections, save your changes and try to execute the function again.
  
  
  
  Check for Additional Errors:
  
  If the error persists, review any other selection criteria or settings that may be causing issues. Ensure that all required fields are filled out correctly.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or the specific documentation for your version of SAP CRM for detailed guidance on working with marketing groups and selection criteria.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Training: If you are unfamiliar with the selection criteria process, consider seeking training or guidance from a colleague or SAP consultant who has experience with CRM marketing functionalities.
  
  By following these steps, you should be able to resolve the error and proceed with your marketing activities in SAP CRM.