How To Fix CRM_MKTTGGRP_EXP021 - Target group is already selected for exclusion

CRM_MKTTGGRP_EXP021 - Overview

• Message type: E = Error

• Message class: CRM_MKTTGGRP_EXP - CRM Marketing: Messages for Target Group Selection

• Message number: 021

• Message text: Target group is already selected for exclusion

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTGGRP_EXP021 - Target group is already selected for exclusion ?

  The SAP error message CRM_MKTTGGRP_EXP021 indicates that a target group you are trying to work with has already been selected for exclusion in a marketing campaign or activity. This typically occurs in the context of SAP Customer Relationship Management (CRM) when managing target groups for marketing purposes.
  
  Cause:
  The error arises when:
  
  You attempt to include a target group that has already been marked for exclusion in a marketing campaign.
  The target group is already part of another campaign or activity that has set it for exclusion.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Target Group Status:
  
  Navigate to the target group in question and check its status. Ensure that it is not marked for exclusion in any active campaigns.
  
  
  
  Review Campaign Settings:
  
  Look into the marketing campaign or activity settings to see if the target group is listed under exclusions. If it is, you may need to remove it from the exclusion list.
  
  
  
  Modify Target