How To Fix CRM_MKTTG_TG091 - Segment &1 is still being used in marketing project &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 091

• Message text: Segment &1 is still being used in marketing project &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG091 - Segment &1 is still being used in marketing project &2 ?

  The SAP error message CRM_MKTTG_TG091 indicates that a specific segment (denoted as &1) is still being used in a marketing project (denoted as &2). This typically occurs when you attempt to delete or modify a segment that is currently active or linked to a marketing project.
  Cause:
  
  Active Usage: The segment you are trying to delete or modify is actively being used in one or more marketing projects.
  Data Integrity: SAP enforces data integrity rules to prevent the deletion of segments that are still in use, ensuring that marketing projects remain consistent and functional.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Segment Usage:
  
  Navigate to the marketing project in question and check if the segment is indeed being used.
  You can do this by reviewing the project details and looking for any references to the segment.
  
  
  
  Remove Segment from Project:
  
  If the segment is being used, you will need to remove it from the marketing project before you can delete or modify it.
  Go to the marketing project and edit the project settings to remove the segment.
  
  
  
  Deactivate the Segment:
  
  If you do not need the segment anymore, ensure that it is not linked to any active marketing projects.
  After removing it from all projects, you can proceed to deactivate or delete the segment.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing segments and marketing projects.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing projects and CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Best Practices: Implement best practices for managing segments and marketing projects to avoid similar issues in the future, such as regular audits of segment usage and project dependencies.
  
  By following these steps, you should be able to resolve the error and manage your marketing segments effectively.