How To Fix CRM_MKTTG_TG092 - Segment &1 is still being used in condition tables

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 092

• Message text: Segment &1 is still being used in condition tables

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG092 - Segment &1 is still being used in condition tables ?

  The SAP error message CRM_MKTTG_TG092 indicates that a specific segment (denoted as &1) is still being used in condition tables within the SAP system. This typically occurs when you attempt to delete or modify a marketing segment that is still referenced in one or more condition tables, which are used for various marketing and sales processes.
  Cause:
  The primary cause of this error is that the segment you are trying to delete or modify is still actively linked to condition tables. Condition tables are used to define the conditions under which certain marketing activities or pricing strategies apply, and if a segment is still in use, the system will prevent any changes to ensure data integrity.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Usage: Determine where the segment is being used. You can do this by checking the condition tables that reference the segment. This may involve looking into the configuration settings in the SAP CRM system.
  
  
  Remove References: Once you have identified the condition tables that are using the segment, you will need to either:
  
  Remove the segment from those condition tables if it is no longer needed.
  Modify the condition tables to use a different segment if applicable.
  
  
  
  Check for Dependencies: Ensure that there are no other dependencies or references to the segment in other areas of the system, such as marketing plans, campaigns, or other configurations.
  
  
  Test Changes: After making the necessary changes, test to ensure that the condition tables function correctly without the segment.
  
  
  Retry Deletion/Modification: Once you have removed all references to the segment, you can attempt to delete or modify it again.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to navigate through the CRM order management and check for segment usage.
  Customizing: If you are working with condition tables, you may need to access the customizing settings via SPRO to manage condition tables and segments.
  Documentation: Refer to SAP Help documentation for detailed guidance on managing segments and condition tables in SAP CRM.
  
  If you continue to face issues after following these steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.