How To Fix CRM_MKTTG_TG093 - Target group "&1" is still being used in segmentation models

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 093

• Message text: Target group "&1" is still being used in segmentation models

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG093 - Target group "&1" is still being used in segmentation models ?

  The SAP error message CRM_MKTTG_TG093 indicates that a target group (in this case, identified by "&1") is still being used in segmentation models. This typically occurs when you attempt to delete or modify a target group that is currently referenced in one or more segmentation models.
  Cause:
  
  Active Segmentation Models: The target group is linked to one or more segmentation models that are still active or in use.
  Dependencies: There may be dependencies or references to the target group in other marketing or CRM processes.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Segmentation Models:
  
  Use transaction code CRMD_ORDER or navigate to the relevant area in the SAP CRM system to find the segmentation models that reference the target group.
  Check the segmentation model configuration to see where the target group is being used.
  
  
  
  Remove References:
  
  If you find that the target group is being used in segmentation models, you will need to either:
  
  Remove the target group from the segmentation models.
  Deactivate or delete the segmentation models that are using the target group.
  
  
  
  
  
  Check for Other Dependencies:
  
  Ensure that there are no other processes or objects that are dependent on the target group. This may include marketing campaigns, reports, or other configurations.
  
  
  
  Re-attempt the Action:
  
  Once you have removed all references to the target group in segmentation models, you can re-attempt the action that triggered the error (e.g., deleting or modifying the target group).
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I for managing marketing and CRM objects.
  Documentation: Refer to SAP Help documentation for detailed information on managing target groups and segmentation models.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the CRM_MKTTG_TG093 error and manage your target groups effectively.