How To Fix CRM_MKTTG_TG089 - product &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 089

• Message text: product &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG089 - product &1 does not exist ?

  The SAP error message CRM_MKTTG_TG089, which states that "Product &1 does not exist," typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate a product that the system cannot find in the database. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Product Not Created: The product you are trying to access has not been created in the system.
  Incorrect Product ID: The product ID you are using may be incorrect or misspelled.
  Product Deletion: The product may have been deleted or archived in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the product.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to the product not being available in CRM.
  Incorrect Organizational Data: The product may not be assigned to the correct organizational unit or sales area.
  
  Solutions:
  
  Verify Product Existence: Check if the product exists in the system by using transaction codes like MM03 (Display Material) or CRMD_ORDER (to check CRM orders).
  Check Product ID: Ensure that the product ID you are using is correct. Double-check for any typos or formatting issues.
  Create Product: If the product does not exist, you may need to create it using transaction MM01 (Create Material) or the appropriate CRM transaction.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the product. This may involve checking roles and permissions in the user profile.
  Data Synchronization: If the product is supposed to be synchronized from another system, check the integration settings and logs for any errors.
  Review Organizational Data: Ensure that the product is assigned to the correct organizational unit or sales area. You may need to check the product master data settings.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01, MM02, MM03, CRMD_ORDER, and CRMD_ORDERADM_H.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for CRM product management to understand how products are managed and the implications of product data in CRM.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.