How To Fix CRM_MKTTG_TG087 - One or more business partners does not exist in the database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 087

• Message text: One or more business partners does not exist in the database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG087 - One or more business partners does not exist in the database ?

  The SAP error message CRM_MKTTG_TG087 indicates that one or more business partners referenced in a transaction or process do not exist in the database. This error typically occurs in the context of marketing or customer relationship management (CRM) activities where business partner data is essential for executing certain functions.
  Cause:
  
  Missing Business Partner: The most common cause is that the business partner (BP) you are trying to use has not been created or has been deleted from the system.
  Incorrect Business Partner ID: The ID or number of the business partner may have been entered incorrectly.
  Data Synchronization Issues: If your system is integrated with other systems (like ERP), there may be synchronization issues leading to missing or outdated business partner data.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner data.
  Inactive Business Partner: The business partner may exist but is marked as inactive or not valid for the current transaction.
  
  Solution:
  
  
  Verify Business Partner Existence:
  
  Use transaction code BP to check if the business partner exists in the system.
  Ensure that the business partner is active and not marked for deletion.
  
  
  
  Check Input Data:
  
  Double-check the business partner ID or number you are using in your transaction to ensure it is correct.
  
  
  
  Create or Reactivate Business Partner:
  
  If the business partner does not exist, create a new business partner using transaction code BP.
  If the business partner exists but is inactive, you may need to reactivate it.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the business partner data.
  
  
  
  Data Synchronization:
  
  If your system is integrated with other systems, check for any data synchronization issues and ensure that the business partner data is consistent across systems.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific notes related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRM (Customer Relationship Management), and others that may be relevant to your specific context.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.