How To Fix CRM_MKTTG_TG072 - External attribute has already been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 072

• Message text: External attribute has already been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG072 - External attribute has already been deleted ?

  The SAP error message CRM_MKTTG_TG072 indicates that an external attribute you are trying to access or manipulate has already been deleted from the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) and Marketing functions, particularly when dealing with external data sources or attributes that are linked to marketing campaigns or customer data.
  Cause:
  
  Deletion of External Attribute: The most common cause is that the external attribute was deleted from the system or the data source it was linked to, and the system is still trying to reference it.
  Data Synchronization Issues: If there are synchronization issues between the CRM system and external data sources, it may lead to references to attributes that no longer exist.
  Configuration Changes: Changes in the configuration of marketing attributes or data models can also lead to this error if the external attribute is no longer valid.
  
  Solution:
  
  Check Attribute Existence: Verify if the external attribute in question still exists in the system. You can do this by navigating to the relevant configuration or data management area in SAP CRM.
  Update References: If the attribute has been deleted, update any references in your marketing campaigns, reports, or data models to remove or replace the deleted attribute.
  Data Synchronization: Ensure that any external data sources are properly synchronized with the SAP CRM system. This may involve re-importing data or refreshing connections to external systems.
  Review Configuration: Check the configuration settings for marketing attributes to ensure that they are correctly set up and that there are no inconsistencies.
  Consult Documentation: Refer to SAP documentation or support notes related to CRM marketing attributes for any specific guidance or updates that may address this issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes related to marketing attributes and data management, such as CRMD_ORDER, CRMD_ORDERADM_H, or BP for business partner management.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide solutions or workarounds.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.