How To Fix CRM_MKTTG_TG074 - External attribute was not found in buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 074

• Message text: External attribute was not found in buffer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG074 - External attribute was not found in buffer ?

  The SAP error message CRM_MKTTG_TG074 indicates that an external attribute was not found in the buffer during a marketing campaign or related process in SAP CRM. This error typically arises when the system is unable to locate a specific attribute that is expected to be present in the data buffer, which can occur for various reasons.
  Causes:
  
  Missing Data: The external attribute may not have been populated in the relevant data buffer, possibly due to incomplete data entry or a failure in data transfer.
  Configuration Issues: There may be a misconfiguration in the marketing attributes or the data model that prevents the system from recognizing the external attribute.
  Data Model Changes: If there have been recent changes to the data model or the attributes used in the marketing campaign, the system may not be updated to reflect these changes.
  Buffer Management: The buffer may not have been properly initialized or refreshed, leading to missing attributes.
  
  Solutions:
  
  Check Data Population: Verify that the external attribute is correctly populated in the relevant data source. Ensure that all necessary data has been entered and is available in the system.
  Review Configuration: Check the configuration settings for marketing attributes in the SAP CRM system. Ensure that the external attribute is correctly defined and mapped.
  Update Data Model: If there have been changes to the data model, ensure that all relevant components are updated accordingly. This may involve adjusting the data model or reloading data.
  Buffer Refresh: Try refreshing or reinitializing the buffer to ensure that all attributes are loaded correctly. This may involve restarting the relevant transaction or process.
  Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be available.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently releases updates that address specific errors.
  Transaction Codes: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to investigate the order or campaign details where the error occurred.
  Debugging: If you have access to debugging tools, you can trace the execution to identify where the attribute is being called and why it is not found.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.