How To Fix CRM_MKTTG_TG071 - External attribute could not be found in database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 071

• Message text: External attribute could not be found in database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG071 - External attribute could not be found in database ?

  The SAP error message CRM_MKTTG_TG071 indicates that an external attribute specified in a marketing campaign or related configuration could not be found in the database. This error typically arises in the context of SAP Customer Relationship Management (CRM) and Marketing functions, particularly when dealing with external data sources or attributes that are expected to be available for processing.
  Causes:
  
  Missing External Attribute: The specified external attribute may not exist in the database. This could be due to incorrect configuration or the attribute not being created.
  Incorrect Mapping: There may be an issue with how the external attribute is mapped to the internal SAP structures.
  Data Source Issues: If the external attribute is supposed to come from an external data source, there may be connectivity issues or the data source may not be properly configured.
  Authorization Issues: The user may not have the necessary permissions to access the external attribute or the data source.
  Data Synchronization Problems: If the external data is supposed to be synchronized with SAP, there may be issues with the synchronization process.
  
  Solutions:
  
  Check Attribute Configuration: Verify that the external attribute is correctly defined in the system. Ensure that it exists in the relevant database tables.
  Review Mapping: Check the mapping of the external attribute to ensure it is correctly linked to the internal SAP structures.
  Validate Data Source: Ensure that the external data source is correctly configured and accessible. Test the connection to the data source if applicable.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the external attribute.
  Data Synchronization: If applicable, check the synchronization settings and logs to ensure that data is being correctly synchronized between the external source and SAP.
  Consult Documentation: Refer to SAP documentation or notes related to CRM marketing attributes for any specific guidance or known issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to investigate the marketing campaign or related objects.
  Debugging: If you have access to debugging tools, you can trace the execution to see where the error occurs and gather more context about the missing attribute.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.