How To Fix CRM_MKTTG_TG066 - Business partner &1 is not in target group &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

  • Message number: 066

  • Message text: Business partner &1 is not in target group &2

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_TG066 - Business partner &1 is not in target group &2 ?

    The SAP error message CRM_MKTTG_TG066 indicates that a specific business partner (BP) is not included in the specified target group. This error typically arises in the context of marketing activities within SAP Customer Relationship Management (CRM) when trying to execute a marketing campaign or activity that involves a target group.

    Cause:

    1. Business Partner Not Assigned: The business partner you are trying to include in the marketing activity is not part of the target group you are referencing.
    2. Target Group Configuration: The target group may not have been properly configured to include the business partner in question.
    3. Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP CRM and SAP ERP).
    4. Selection Criteria: The selection criteria used to define the target group may not include the business partner due to filters or conditions set during the target group creation.

    Solution:

    1. Check Target Group Membership:

      • Go to the target group in question and verify if the business partner is indeed included. You can do this by navigating to the target group management area in SAP CRM.
      • If the business partner is not included, you can add it manually or adjust the selection criteria to include it.
    2. Review Target Group Definition:

      • Ensure that the target group is defined correctly and that the selection criteria are set to include the desired business partners.
      • If necessary, modify the target group to include the business partner.
    3. Data Consistency Check:

      • Perform a consistency check on the business partner data to ensure that there are no discrepancies or issues that might prevent the business partner from being recognized in the target group.
    4. Recreate Target Group:

      • If the target group is not functioning as expected, consider recreating it with the correct parameters and ensuring that the business partners are included.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed guidance on managing target groups and business partners.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: You may use transaction codes like CRMD_ORDER for managing marketing activities or BP for business partner management.
    • SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error message.
    • Training and Documentation: Familiarize yourself with SAP CRM marketing functionalities through training materials or SAP Help Portal to better understand how target groups and business partners interact.

    By following these steps, you should be able to resolve the error and ensure that the business partner is correctly included in the target group for your marketing activities.

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