How To Fix CRM_MKTTG_TG065 - Business partner &1 with relationship &2 is not in segmentation basis &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 065

• Message text: Business partner &1 with relationship &2 is not in segmentation basis &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG065 - Business partner &1 with relationship &2 is not in segmentation basis &3 ?

  The SAP error message CRM_MKTTG_TG065 indicates that a specific business partner (BP) with a defined relationship is not included in the segmentation basis you are trying to use in your marketing campaign or segmentation process. This error typically arises in the context of SAP Customer Relationship Management (CRM) when working with marketing functions.
  Cause:
  
  
  Business Partner Not in Segmentation Basis: The business partner (BP) you are trying to include in your segmentation does not exist in the specified segmentation basis. This could be due to:
  
  The BP not being assigned to the segmentation basis.
  The relationship type not being included in the segmentation criteria.
  The segmentation basis itself not being correctly defined or activated.
  
  
  
  Incorrect Segmentation Basis: The segmentation basis you are using may not be set up to include the specific relationships or business partners you are trying to segment.
  
  
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect relationship assignments between business partners.
  
  
  Solution:
  
  
  Check Segmentation Basis: 
  
  Go to the segmentation basis configuration and ensure that the business partner and the relationship type are included in the segmentation criteria.
  Verify that the segmentation basis is active and correctly set up.
  
  
  
  Review Business Partner Relationships:
  
  Check the relationships assigned to the business partner in question. Ensure that the relationship type you are using is correctly defined and that the BP is assigned to it.
  
  
  
  Update Segmentation Data:
  
  If necessary, update the segmentation data to include the required business partners and relationships. This may involve modifying the segmentation basis or reassigning relationships.
  
  
  
  Test with Different BPs: 
  
  Try running the segmentation with different business partners to see if the issue is isolated to a specific BP or if it is a broader issue with the segmentation basis.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for more detailed information on configuring segmentation bases and managing business partner relationships.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Segmentation in SAP CRM: Segmentation is a key feature in SAP CRM that allows businesses to categorize their customers and prospects based on various criteria for targeted marketing efforts.
  Business Partner Management: Understanding how business partners and their relationships are managed in SAP CRM is crucial for effective segmentation.
  Error Handling in SAP: Familiarize yourself with common error messages and their resolutions in SAP to streamline troubleshooting processes.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.