How To Fix CRM_MKTTG_TG067 - Business partner &1 with relationship &2 is not in target group &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 067

• Message text: Business partner &1 with relationship &2 is not in target group &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG067 - Business partner &1 with relationship &2 is not in target group &3 ?

  The SAP error message CRM_MKTTG_TG067 indicates that a specific business partner (BP) with a defined relationship is not included in the target group you are trying to work with. This error typically arises in the context of marketing and customer relationship management (CRM) processes, particularly when managing target groups for campaigns or marketing activities.
  Cause:
  
  Business Partner Not Included: The business partner (BP) specified in the error message is not part of the target group you are trying to use.
  Relationship Issues: The relationship between the business partner and the target group may not be correctly defined or may not exist.
  Target Group Configuration: The target group may have specific criteria that exclude the business partner based on attributes or relationships.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems.
  
  Solution:
  
  
  Check Target Group Membership:
  
  Verify if the business partner is indeed part of the target group. You can do this by checking the target group configuration in the SAP CRM system.
  If the business partner is not included, you may need to add it manually or adjust the criteria of the target group.
  
  
  
  Review Relationships:
  
  Ensure that the relationship between the business partner and the target group is correctly defined. Check if the relationship type is valid and active.
  If necessary, create or update the relationship to ensure the business partner is recognized as part of the target group.
  
  
  
  Adjust Target Group Criteria:
  
  Review the criteria used to define the target group. If the criteria are too restrictive, consider modifying them to include the desired business partner.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all relevant data is synchronized and up to date. This may involve running reports or using transaction codes to identify discrepancies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing target groups and business partner relationships.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (for managing CRM orders), and CRM_MKTTG (for target group management).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Training and Documentation: Ensure that users involved in marketing and CRM processes are trained on how to manage target groups and business partner relationships effectively.
  
  By following these steps, you should be able to resolve the error and ensure that the business partner is correctly included in the target group for your marketing activities.