How To Fix CRM_MKTTG_SET021 - No authorization to display, create, change, or delete groups of usage &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SET - CRM Marketing: Messages Profile Set

• Message number: 021

• Message text: No authorization to display, create, change, or delete groups of usage &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SET021 - No authorization to display, create, change, or delete groups of usage & ?

  The SAP error message CRM_MKTTG_SET021 indicates that the user does not have the necessary authorizations to display, create, change, or delete groups of usage in the SAP CRM system. This typically occurs when a user attempts to access a functionality or transaction that requires specific permissions that they do not possess.
  Cause:
  
  Missing Authorizations: The user’s role does not include the necessary authorizations for the specific action they are trying to perform.
  Authorization Object: The authorization object related to the action may not be assigned to the user’s role.
  User Role Configuration: The user may not be assigned to the correct roles that include the required permissions.
  
  Solution:
  
  Check User Roles: Verify the roles assigned to the user. This can be done by navigating to the user management transaction (e.g., SU01) and checking the roles assigned to the user.
  Review Authorization Objects: Identify the relevant authorization objects that control access to the groups of usage. Common authorization objects for CRM marketing might include:
  
  CRM_MKTTG_SET (for marketing set authorizations)
  S_USER_AUTH (for general user authorizations)
  
  
  Modify Roles: If the necessary authorizations are missing, you may need to modify the user’s roles or create a new role that includes the required authorizations. This typically requires access to transaction PFCG (Profile Generator).
  Consult with Security Team: If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to request the required access.
  Testing: After changes are made, have the user log out and log back in to ensure that the new authorizations take effect.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check (to analyze authorization issues)
  
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization objects and roles in SAP CRM.
  Support: If the issue persists after checking authorizations, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the authorization issue related to the error message CRM_MKTTG_SET021.