How To Fix CRM_MKTTG_SET019 - Enter either the segmentation model ID or the segmentation basis ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SET - CRM Marketing: Messages Profile Set

• Message number: 019

• Message text: Enter either the segmentation model ID or the segmentation basis ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SET019 - Enter either the segmentation model ID or the segmentation basis ID ?

  The SAP error message CRM_MKTTG_SET019 indicates that when trying to execute a segmentation process, the system requires either a segmentation model ID or a segmentation basis ID to be specified, but neither has been provided.
  Cause:
  This error typically occurs in the SAP Customer Relationship Management (CRM) module when:
  
  A user attempts to create or execute a segmentation process without specifying the necessary identifiers.
  The segmentation model or basis is not defined in the system, or the user does not have the correct permissions to access them.
  There may be a configuration issue where the segmentation model or basis is not properly set up.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Specify the Required ID:
  
  Ensure that you enter either a valid segmentation model ID or a segmentation basis ID in the relevant fields when executing the segmentation process.
  
  
  
  Check Segmentation Models and Bases:
  
  Navigate to the segmentation model or basis configuration in SAP to verify that they are correctly defined and active.
  You can do this by going to the relevant transaction codes (like CRMD_ORDER for CRM orders) or using the SAP Easy Access menu.
  
  
  
  Permissions:
  
  Ensure that your user role has the necessary permissions to access the segmentation models and bases. You may need to contact your SAP administrator to check your user authorizations.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to segmentation in CRM to understand the requirements for setting up and executing segmentation processes.
  
  
  
  Testing:
  
  After making the necessary adjustments, try executing the segmentation process again to see if the error persists.
  
  
  
  Related Information:
  
  Segmentation in SAP CRM: Segmentation is a process used in marketing to categorize customers or prospects based on specific criteria. This allows for targeted marketing efforts.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_MKTSEG for managing marketing segments.
  SAP Notes: Check SAP Notes for any known issues or patches related to segmentation errors. You can search for notes in the SAP Support Portal.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.