How To Fix CRM_MKTTG_SEG_BWA218 - One hierarchy found and automatically selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

• Message number: 218

• Message text: One hierarchy found and automatically selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SEG_BWA218 - One hierarchy found and automatically selected ?

  The SAP error message CRM_MKTTG_SEG_BWA218 indicates that during the execution of a marketing campaign or segmentation process, the system has found only one hierarchy and has automatically selected it. This message is typically informational rather than an error, meaning that the system is functioning as expected but is notifying the user of the automatic selection.
  Cause:
  
  
  Single Hierarchy Available: The primary cause of this message is that there is only one hierarchy available for the segmentation or marketing activity being performed. The system automatically selects this hierarchy since there are no alternatives.
  
  
  Configuration Issues: It may also indicate that the configuration for hierarchies in the marketing area is limited or not set up to allow for multiple hierarchies.
  
  
  Solution:
  
  
  Review Hierarchies: Check the hierarchies configured in your SAP system. If you expect multiple hierarchies to be available, ensure that they are properly defined and activated in the system.
  
  
  Hierarchy Configuration: If you need to create additional hierarchies, you can do so by navigating to the relevant configuration settings in SAP. This typically involves:
  
  Accessing the SAP Customizing Implementation Guide (IMG).
  Navigating to the relevant section for marketing or segmentation.
  Creating or modifying hierarchies as needed.
  
  
  
  Segmentation Settings: Review the segmentation settings to ensure that they are set up to utilize multiple hierarchies if that is your requirement.
  
  
  Documentation and Help: Consult the SAP documentation or help resources for more detailed guidance on managing hierarchies in your specific version of SAP CRM.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address issues related to hierarchies or segmentation in your version of SAP CRM.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Testing: After making changes, conduct tests to ensure that the desired hierarchies are now available and that the segmentation process works as expected.
  
  In summary, the message CRM_MKTTG_SEG_BWA218 is an informational message indicating that only one hierarchy was found and selected automatically. If this is not the expected behavior, you may need to review and adjust your hierarchy configurations.