How To Fix CRM_MKTTG_SEG_BWA216 - Wrong input parameters for hierarchy ID conversion

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

• Message number: 216

• Message text: Wrong input parameters for hierarchy ID conversion

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SEG_BWA216 - Wrong input parameters for hierarchy ID conversion ?

  The SAP error message CRM_MKTTG_SEG_BWA216 indicates that there is an issue with the input parameters used for converting a hierarchy ID in the context of SAP CRM Marketing. This error typically arises when the system is unable to process the hierarchy ID due to incorrect or invalid parameters.
  Causes:
  
  Invalid Hierarchy ID: The hierarchy ID being referenced may not exist or may not be correctly defined in the system.
  Incorrect Input Parameters: The parameters provided for the conversion may not match the expected format or type.
  Data Consistency Issues: There may be inconsistencies in the data related to the hierarchy, such as missing or corrupted entries.
  Configuration Issues: The configuration settings for the hierarchy or the related marketing functions may not be set up correctly.
  
  Solutions:
  
  
  Check Hierarchy ID: Verify that the hierarchy ID you are using is valid and exists in the system. You can do this by checking the relevant hierarchy tables or using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H.
  
  
  Review Input Parameters: Ensure that the input parameters being passed for the hierarchy ID conversion are correct. This includes checking data types, formats, and any required fields.
  
  
  Data Consistency Check: Run consistency checks on the data related to the hierarchy. You can use transaction codes like SE11 to check the database tables for any inconsistencies.
  
  
  Configuration Review: Review the configuration settings for the marketing hierarchy in the SAP system. Ensure that all necessary settings are correctly defined and that there are no missing configurations.
  
  
  Debugging: If you have access to the development environment, you can debug the program or function module that is generating this error to identify the exact point of failure and the parameters being passed.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  Consult Documentation: Review the SAP documentation related to CRM Marketing and hierarchy management for any additional insights or troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SE11, and SE80 for debugging and data checks.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.