How To Fix CRM_MKTTG_SEG_BWA215 - Value help not available; attribute "&1" (&2) is a key figure

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

• Message number: 215

• Message text: Value help not available; attribute "&1" (&2) is a key figure

What causes this issue?

The selected InfoObject is a keyfigure.

System Response

Value help is not available.

How to fix this error?

Enter a value manually.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SEG_BWA215 - Value help not available; attribute "&1" (&2) is a key figure ?

  The SAP error message CRM_MKTTG_SEG_BWA215 indicates that there is an issue with the value help for a specific attribute in the context of SAP CRM Marketing. The message states that the attribute in question is a key figure, which means it is likely being used in a context where it cannot provide value help.
  Cause:
  
  Key Figure Misconfiguration: The attribute specified in the error message is a key figure, which typically means it is a measure or numeric value rather than a characteristic. In SAP, key figures do not usually have value help associated with them.
  Data Model Issues: There may be issues with the data model or the way the key figure is defined in the system.
  Missing Authorizations: The user may not have the necessary authorizations to access the value help for the specified attribute.
  Technical Issues: There could be a technical issue with the system or the specific transaction being used.
  
  Solution:
  
  Check Attribute Definition: Verify the definition of the attribute in the data model. Ensure that it is correctly defined as a key figure and that it is being used in the appropriate context.
  Use Characteristics Instead: If you need value help, consider using a characteristic instead of a key figure. Key figures are typically used for calculations and aggregations, while characteristics are used for filtering and selection.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the data and value help for the attributes in question.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to properly configure key figures and their usage in the system.
  Check for System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve any underlying technical issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CRMD_ORDER, CRMD_ORDERADM_H) that may help you navigate and troubleshoot issues related to CRM Marketing.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.