How To Fix CRM_MKTTG_SEG_BWA220 - Relationship direction field missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

• Message number: 220

• Message text: Relationship direction field missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SEG_BWA220 - Relationship direction field missing ?

  The SAP error message CRM_MKTTG_SEG_BWA220 indicates that there is a missing value in the "relationship direction" field when working with marketing segmentation in SAP CRM. This error typically arises when you are trying to create or manage marketing segments and the system requires a specific relationship direction to be defined.
  Cause:
  
  Missing Configuration: The relationship direction field may not be configured properly in the system.
  Data Entry Error: The user may have omitted to fill in the relationship direction field while creating or modifying a marketing segment.
  Inconsistent Data: There may be inconsistencies in the data model or the underlying data that the system is trying to process.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP CRM.
  Ensure that the relationship direction field is properly defined in the marketing segment configuration.
  If necessary, consult with your SAP Basis or functional consultant to verify that all required fields are set up correctly.
  
  
  
  Data Entry:
  
  When creating or editing a marketing segment, ensure that all mandatory fields, including the relationship direction, are filled out.
  If you are using a template or copying an existing segment, verify that the relationship direction is included.
  
  
  
  Review Data:
  
  Check the underlying data for any inconsistencies that might be causing the error.
  Ensure that the data model is correctly aligned with the requirements of the marketing segmentation process.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the relationship direction field and its requirements.
  
  
  
  Debugging:
  
  If the issue persists, consider enabling debugging to trace the exact point of failure in the process. This may provide more insight into why the relationship direction is not being recognized.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.