How To Fix CRM_MKTTG_SEG_BWA172 - SAP NetWeaver BW delta queue for DataSource &1 is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

• Message number: 172

• Message text: SAP NetWeaver BW delta queue for DataSource &1 is not active

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_MKTTG_SEG_BWA172 - SAP NetWeaver BW delta queue for DataSource &1 is not active ?

  The SAP error message CRM_MKTTG_SEG_BWA172 indicates that the delta queue for a specific DataSource in SAP NetWeaver BW (Business Warehouse) is not active. This can occur in scenarios where data is being extracted from a source system (like SAP CRM) to a BW system, and the delta mechanism is not functioning properly.
  Cause:
  
  Inactive Delta Queue: The delta queue for the specified DataSource is not activated. This can happen if the DataSource was recently created or modified, or if there were issues during the last data extraction.
  Technical Issues: There may be technical issues in the source system or the BW system that prevent the delta queue from being activated.
  DataSource Configuration: The DataSource might not be properly configured or might have been deactivated in the source system.
  Transport Issues: If the DataSource was transported from one system to another, it might not have been activated correctly in the target system.
  
  Solution:
  
  
  Activate the Delta Queue:
  
  Go to the source system (e.g., SAP CRM).
  Navigate to the DataSource in transaction RSA1 (Data Warehousing Workbench).
  Check the status of the DataSource and ensure that it is active.
  If it is inactive, activate it.
  
  
  
  Check Delta Queue Status:
  
  Use transaction SMQ1 (for outbound queues) to check the status of the delta queue.
  If there are entries in the queue, you may need to process them.
  
  
  
  Reinitialize Delta:
  
  If the delta queue is still not active, you may need to reinitialize the delta for the DataSource.
  This can be done by deleting the existing delta queue and setting up a new one. Be cautious with this step, as it may lead to data loss if not handled properly.
  
  
  
  Check for Errors:
  
  Look for any error messages in the logs that might indicate why the delta queue is not active.
  Use transaction SLG1 to check application logs for any related errors.
  
  
  
  Consult Documentation:
  
  Review SAP notes and documentation related to the specific DataSource and delta queue issues. There may be specific notes addressing known issues or bugs.
  
  
  
  System Restart:
  
  In some cases, a restart of the source system or the BW system may help resolve temporary issues.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  RSA1: Data Warehousing Workbench
  SMQ1: Monitor Outbound Queues
  SLG1: Application Log
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional guidance or fixes related to this error.
  Documentation: Review the SAP BW documentation for best practices on managing DataSources and delta queues.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.