How To Fix CRM_MKTTG_SEG_BWA173 - Target group &1 cannot be used as a filter in segment &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

• Message number: 173

• Message text: Target group &1 cannot be used as a filter in segment &2

What causes this issue?

Target groups cannot be used as a filter in a segment if any of the
following conditions apply:
The target group and the segment are found in the same segmentation
model.
The segmentation model for the target group uses a segmentation basis
that is derived from the segment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SEG_BWA173 - Target group &1 cannot be used as a filter in segment &2 ?

  The SAP error message CRM_MKTTG_SEG_BWA173 indicates that a specific target group cannot be used as a filter in a segment. This error typically arises in the context of SAP Customer Relationship Management (CRM) when working with marketing segments and target groups.
  Cause:
  The error can occur due to several reasons:
  
  Target Group Status: The target group you are trying to use may not be active or may not meet the criteria required for it to be used in the segment.
  Incompatibility: The target group may not be compatible with the segment definition. For example, it may not contain the necessary attributes or data that the segment requires.
  Data Integrity Issues: There may be issues with the data integrity of the target group, such as missing or incorrect data.
  Authorization Issues: The user may not have the necessary authorizations to access or use the target group in the segment.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Target Group Status: Ensure that the target group is active and properly defined. You can do this by navigating to the target group in the SAP system and checking its status.
  Review Segment Definition: Verify the segment definition to ensure that it is compatible with the target group. Check the attributes and filters used in the segment to ensure they align with the target group.
  Data Validation: Validate the data in the target group to ensure there are no missing or incorrect entries. You may need to refresh or regenerate the target group if there are data issues.
  Authorization Check: Ensure that you have the necessary authorizations to access and use the target group. If not, contact your system administrator to obtain the required permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the error and any additional troubleshooting steps that may be relevant.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to target groups and segments, such as CRMD_ORDER or CRMD_ORDERADM_H, to help navigate and troubleshoot.
  Community Forums: Consider visiting SAP community forums or support channels where other users may have encountered similar issues and shared solutions.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.