How To Fix CRM_MKTTG_SEG_BWA174 - Different no. of target group items in CRM (number &1) and BW (number &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

• Message number: 174

• Message text: Different no. of target group items in CRM (number &1) and BW (number &2)

What causes this issue?

The number of target group items in the SAP CRM target group differs
from the number for this value in the corresponding SAP NetWeaver BW
InfoProvider. This can mean that the number is not correct in the
segment in which the target group is used as a filter.

System Response

A warning message appears.

How to fix this error?

Replicating target groups from SAP CRM to SAP NetWeaver BW can take some
time. If replication was only triggered recently, the data in the SAP
NetWeaver BW may not yet be completely updated.
If there were no recent changes to the target group in the SAP CRM
system and this warning occurs, you must check whether the data
replication process from the SAP NetWeaver BW delta queue for the target
group DataSource in the Customizing activity
<DS:SIMG.CRMC_MKT_BWA_CUST>Define Settings for SAP NetWeaver BW
Integration</> into the SAP NetWeaver BW InfoProvider works correctly.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SEG_BWA174 - Different no. of target group items in CRM (number &1) and BW (number &2) ?

  The SAP error message CRM_MKTTG_SEG_BWA174 indicates a discrepancy between the number of target group items in the CRM system and the corresponding number in the BW (Business Warehouse) system. This error typically arises during data transfer or synchronization processes between CRM and BW, particularly when dealing with marketing target groups.
  Cause:
  The error can be caused by several factors, including:
  
  
  Data Inconsistency: There may be inconsistencies in the data between the CRM and BW systems. This can happen if changes were made in one system that were not reflected in the other.
  
  
  Data Transfer Issues: Problems during the data transfer process, such as network issues or interruptions, can lead to incomplete or incorrect data being sent to BW.
  
  
  Timing Issues: If the data in CRM is updated after the last data extraction to BW, the two systems may not be in sync.
  
  
  Configuration Issues: Incorrect configuration settings in either the CRM or BW system can lead to mismatches in the expected data.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Verify the number of target group items in both CRM and BW. You can do this by running reports or queries in both systems to compare the counts.
  
  
  
  Re-run Data Transfer:
  
  If you suspect that the data transfer was interrupted, try re-running the data transfer process from CRM to BW. Ensure that the process completes without errors.
  
  
  
  Check for Updates:
  
  Ensure that any recent changes made in the CRM system are reflected in the BW system. If necessary, perform a full data extraction to ensure all data is synchronized.
  
  
  
  Review Logs:
  
  Check the logs for any errors or warnings that occurred during the data transfer process. This can provide insights into what went wrong.
  
  
  
  Configuration Review:
  
  Review the configuration settings in both systems to ensure they are set up correctly for data transfer. This includes checking the data sources, extraction methods, and any filters applied.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this specific error message for additional troubleshooting steps or patches that may be available.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may have additional insights or solutions based on the specific version and configuration of your systems.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like RSA1 in BW to check data sources and monitor data loads, and CRMD_ORDER in CRM to check target group details.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide guidance on best practices for data synchronization between CRM and BW.
  Data Modeling: Understanding the data model and how target groups are structured in both systems can help in troubleshooting discrepancies.
  
  By following these steps, you should be able to identify and resolve the cause of the error message CRM_MKTTG_SEG_BWA174.