How To Fix CRM_MKTTG_SEG_BWA170 - Target group &1 is not synchronized with the connected SAP NetWeaver BW

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

• Message number: 170

• Message text: Target group &1 is not synchronized with the connected SAP NetWeaver BW

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

section to navigate directly to the corresponding segmentation model.
Note: You can double-click the target group in the favorites or search
and select the <LS>Synchronization with BW </>checkbox.
Open the properties of the chosen target group in the graphical modeler

How to fix this error?

segmentation using SAP NetWeaver BW.
The target group cannot be used as a filter in the high-volume

System Response

not enabled.
The synchronization of this target group with the SAP NetWeaver BW is

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SEG_BWA170 - Target group &1 is not synchronized with the connected SAP NetWeaver BW ?

  The SAP error message CRM_MKTTG_SEG_BWA170 indicates that there is a synchronization issue between a target group in SAP CRM (Customer Relationship Management) and the connected SAP NetWeaver BW (Business Warehouse). This error typically arises when the target group data in CRM is not aligned with the data in BW, which can happen due to various reasons such as changes in the target group, data inconsistencies, or issues with the data transfer process.
  Cause
  
  Data Changes: If the target group has been modified in CRM (e.g., members added or removed) but these changes have not been reflected in BW.
  Data Transfer Issues: Problems during the data transfer process from CRM to BW can lead to inconsistencies.
  Configuration Issues: Incorrect configuration settings in the integration between CRM and BW.
  Missing Data: The target group may not have been properly loaded into BW, or the data load process may have failed.
  
  Solution
  To resolve the error, you can follow these steps:
  
  
  Check Synchronization:
  
  Use transaction code CRMD_ORDER or CRMD_ORDERADM_H to check the status of the target group in CRM.
  Verify if the target group is correctly defined and if there are any pending changes.
  
  
  
  Re-Synchronize the Target Group:
  
  You can manually trigger the synchronization process. This can typically be done through the transaction CRMD_ORDER or using specific BW-related transactions.
  Use the transaction RSCUSTV14 to check the settings for the BW connection and ensure that the target group is set to be synchronized.
  
  
  
  Check Data Transfer:
  
  Review the data transfer logs in BW to identify any errors or issues during the data load process.
  Use transaction RSA1 in BW to monitor the data load process and check for any failed requests.
  
  
  
  Re-Load Data:
  
  If necessary, you may need to re-load the target group data from CRM to BW. This can be done using the appropriate data extraction and loading processes.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation related to CRM and BW integration for any specific instructions or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Integration Documentation: Review the integration documentation between SAP CRM and SAP BW for best practices and configuration settings.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1, RSCUSTV14, and CRMD_ORDER for monitoring and managing data synchronization.
  
  By following these steps, you should be able to identify and resolve the synchronization issue between the target group in SAP CRM and SAP NetWeaver BW.