How To Fix CRM_MKTTG_SEG_BWA155 - HV TREX selection is not allowed in classic segmentation models

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

• Message number: 155

• Message text: HV TREX selection is not allowed in classic segmentation models

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_MKTTG_SEG_BWA155 - HV TREX selection is not allowed in classic segmentation models ?

  The SAP error message CRM_MKTTG_SEG_BWA155 indicates that there is an issue with using TREX (Text Retrieval and Extraction) selection in classic segmentation models within the SAP CRM (Customer Relationship Management) system. This error typically arises when you attempt to use TREX-based selections in a context where they are not supported, particularly in classic segmentation models.
  Cause:
  The primary cause of this error is that the classic segmentation models in SAP CRM do not support the use of TREX for selection criteria. TREX is a search engine that allows for advanced text search capabilities, but in the context of classic segmentation, it is not compatible.
  Solution:
  To resolve this error, you can consider the following approaches:
  
  
  Use a Different Segmentation Model:
  
  If you need to use TREX for your segmentation, consider switching to a different segmentation model that supports TREX. For example, you can use the new segmentation model (if available) that allows for more advanced selection criteria.
  
  
  
  Modify Selection Criteria:
  
  Review the selection criteria you are using in your classic segmentation model. Remove any TREX-based selections and replace them with standard selection criteria that are supported in classic segmentation.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date. Sometimes, newer versions or support packages may introduce changes or enhancements that could resolve compatibility issues.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or help guides for more detailed information on segmentation models and their capabilities. This can provide insights into what is supported and how to structure your segmentation.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if you require further assistance, consider reaching out to SAP support for guidance specific to your system configuration and requirements.
  
  
  
  Related Information:
  
  Segmentation in SAP CRM: Understand the differences between classic and new segmentation models, including their capabilities and limitations.
  TREX Documentation: Familiarize yourself with how TREX works and its intended use cases within SAP systems.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on segmentation issues.
  
  By following these steps, you should be able to address the error and successfully implement your segmentation requirements in SAP CRM.