How To Fix CRM_MKTTG_SEG_BWA007 - Distribution calculation was started synchronously

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

• Message number: 007

• Message text: Distribution calculation was started synchronously

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SEG_BWA007 - Distribution calculation was started synchronously ?

  The SAP error message CRM_MKTTG_SEG_BWA007 indicates that a distribution calculation was initiated synchronously, which can lead to performance issues or timeouts, especially in systems with large datasets or complex calculations. This error typically arises in the context of SAP Customer Relationship Management (CRM) and its integration with the Business Warehouse Accelerator (BWA) for marketing segmentation.
  Cause:
  
  Synchronous Processing: The error occurs when a distribution calculation is triggered to run synchronously, which means that the system waits for the calculation to complete before proceeding. This can be problematic if the calculation takes a long time to finish.
  Large Data Volume: If the dataset being processed is large, the synchronous execution can lead to performance bottlenecks.
  System Configuration: The system may not be optimally configured for handling large segmentation calculations, leading to timeouts or performance issues.
  
  Solution:
  
  
  Switch to Asynchronous Processing: 
  
  Modify the settings to allow the distribution calculation to run asynchronously. This way, the system can continue processing other tasks while the calculation is being performed in the background.
  Check the configuration in the CRM system to ensure that asynchronous processing is enabled for segmentation calculations.
  
  
  
  Optimize Data Volume:
  
  If possible, reduce the size of the dataset being processed. This can involve filtering out unnecessary data or breaking down the calculation into smaller, more manageable segments.
  
  
  
  System Performance Tuning:
  
  Review and optimize the performance of the underlying database and the BWA. This may involve indexing, partitioning, or other database optimization techniques.
  Ensure that the BWA is properly configured and that the hardware resources (CPU, memory, etc.) are sufficient to handle the expected load.
  
  
  
  Monitor and Analyze:
  
  Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to monitor for any related issues or errors that may provide further insight into the problem.
  Analyze the performance of the segmentation calculations using transaction CRMD_ORDER or similar tools to identify bottlenecks.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates that could resolve underlying issues.
  Documentation: Review the SAP Help Portal for documentation on CRM segmentation and BWA integration to ensure best practices are being followed.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions or workarounds.
  
  By addressing the cause of the synchronous processing and optimizing the system configuration, you should be able to resolve the CRM_MKTTG_SEG_BWA007 error effectively.