How To Fix CRM_MKTTG_SEG_BWA006 - Error when receiving results from distribution calculation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

• Message number: 006

• Message text: Error when receiving results from distribution calculation

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SEG_BWA006 - Error when receiving results from distribution calculation ?

  The SAP error message CRM_MKTTG_SEG_BWA006 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the distribution calculation for marketing segmentation. This error indicates that there was a problem receiving results from the distribution calculation process.
  Cause:
  The error can be caused by several factors, including:
  
  
  Data Issues: There may be inconsistencies or missing data in the marketing attributes or segmentation criteria that are being used for the distribution calculation.
  
  
  Configuration Problems: Incorrect configuration settings in the marketing or segmentation module can lead to errors during the calculation process.
  
  
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, it may fail to process the distribution calculation correctly.
  
  
  Technical Errors: There could be underlying technical issues, such as problems with the database or the application server.
  
  
  Authorization Issues: The user executing the distribution calculation may not have the necessary authorizations to access certain data or execute specific functions.
  
  
  Solution:
  To resolve the CRM_MKTTG_SEG_BWA006 error, you can take the following steps:
  
  
  Check Data Integrity: Review the data being used for the segmentation and ensure that all required fields are populated and valid. Look for any inconsistencies or missing values.
  
  
  Review Configuration: Verify the configuration settings in the marketing and segmentation areas. Ensure that all necessary settings are correctly defined.
  
  
  Monitor System Performance: Check the system performance and resource utilization. If the system is under heavy load, consider scheduling the distribution calculation during off-peak hours.
  
  
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  User Authorizations: Ensure that the user executing the calculation has the appropriate authorizations to access the required data and execute the necessary functions.
  
  
  Re-run the Calculation: After addressing any identified issues, try re-running the distribution calculation to see if the error persists.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and marketing functionalities for more detailed information on segmentation and distribution calculations.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Monitoring Tools: Utilize SAP monitoring tools to analyze system performance and identify potential bottlenecks.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTTG_SEG_BWA006 error effectively.