How To Fix CRM_MKTTG_MGR337 - Unable to determine top-level segmentation basis for usage &1

CRM_MKTTG_MGR337 - Overview

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 337

• Message text: Unable to determine top-level segmentation basis for usage &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR337 - Unable to determine top-level segmentation basis for usage &1 ?

  The SAP error message CRM_MKTTG_MGR337 indicates that the system is unable to determine the top-level segmentation basis for a specific usage. This error typically arises in the context of SAP Customer Relationship Management (CRM) when working with marketing functions, particularly in segmentation and campaign management.
  
  Cause:
  The error can occur due to several reasons, including:
  
  
  Missing Configuration: The segmentation basis may not be properly configured in the system. This could involve missing entries in the relevant customizing settings for segmentation.
  
  
  Incorrect Usage: The usage specified in the error message may not be valid or may not have a corresponding segmentation basis defined.
  
  
  Data Issues: There may be issues with the data being used for segmentation, such as missing or incomplete records.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the segmentation basis.
  
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Segmentation Basis Configuration:
  
  Navigate to the segmentation basis configuration in the SAP