How To Fix CRM_MKTTG_MGR339 - Unable to determine filter for relationship type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 339

• Message text: Unable to determine filter for relationship type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR339 - Unable to determine filter for relationship type &1 ?

  The SAP error message CRM_MKTTG_MGR339 indicates that the system is unable to determine a filter for a specific relationship type in the context of marketing or CRM activities. This error typically arises in scenarios where the system is trying to process marketing activities, campaigns, or similar functions that rely on specific relationship types to filter data.
  Causes:
  
  Missing Configuration: The relationship type specified in the error message may not be properly configured in the system. This could include missing entries in the customizing settings for relationship types.
  Incorrect Relationship Type: The relationship type being referenced may not exist or may have been incorrectly specified in the transaction or program being executed.
  Data Inconsistencies: There may be inconsistencies or missing data in the underlying tables that define relationships, leading to the inability to determine the appropriate filter.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the data related to the specified relationship type.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the customizing settings for relationship types in the SAP system (Transaction SPRO).
  Ensure that the relationship type specified in the error message is correctly defined and that all necessary filters are set up.
  
  
  
  Verify Relationship Type:
  
  Confirm that the relationship type exists in the system. You can check this in the relevant customizing or master data areas.
  If the relationship type is missing, you may need to create it or correct the reference in the transaction.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant master data and relationship data to ensure that there are no missing or inconsistent entries.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for any inconsistencies in the CRM order or relationship data.
  
  
  
  Review Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the data related to the specified relationship type.
  Check the user roles and profiles to confirm that they include the necessary permissions.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or transaction to identify where the filter determination is failing. This may require technical expertise.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional insights or updates that may address the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant notes that may address this specific error message or provide patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on CRM marketing and relationship management.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution. If the problem persists, consider reaching out to SAP support for further assistance.