How To Fix CRM_MKTTG_MGR338 - Unable to determine filter for channel partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 338

• Message text: Unable to determine filter for channel partner &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR338 - Unable to determine filter for channel partner &1 ?

  The SAP error message CRM_MKTTG_MGR338 ("Unable to determine filter for channel partner &1") typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find the necessary filter criteria for a specified channel partner. This can happen in various scenarios, such as when executing marketing campaigns or managing marketing attributes.
  Causes:
  
  Missing Configuration: The channel partner may not be properly configured in the system, leading to the inability to determine the necessary filters.
  Data Inconsistency: There may be inconsistencies or missing data in the master data related to the channel partner.
  Authorization Issues: The user may not have the necessary authorizations to access the data related to the channel partner.
  Incorrect Settings: The settings for the marketing attributes or filters may not be correctly defined in the system.
  
  Solutions:
  
  
  Check Channel Partner Configuration:
  
  Verify that the channel partner is correctly set up in the system. Ensure that all necessary attributes and data are filled out.
  Go to the relevant transaction (e.g., BP for Business Partner) and check the details of the channel partner.
  
  
  
  Review Marketing Attributes:
  
  Ensure that the marketing attributes and filters are correctly defined for the channel partner. This can be done in the marketing configuration settings.
  Check if the filters are correctly assigned to the marketing campaign or activity.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the master data to identify any missing or inconsistent entries related to the channel partner.
  Use transaction codes like BP or CRMD_ORDER to review the data.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the channel partner data.
  Check the user roles and authorizations in the user management area.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this specific error message for any additional troubleshooting steps or patches that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (CRM Order Management), and CRMD_ORDERADM_H (CRM Order Administration).
  SAP Notes: Search for SAP Notes related to CRM_MKTTG_MGR338 in the SAP Support Portal for any known issues or fixes.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRM_MKTTG_MGR338.