How To Fix CRM_MKTTG_IL004 - It is not allowed to mix static and dynamic filters

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_IL - CRM Marketing: Messages Interaction Layer

• Message number: 004

• Message text: It is not allowed to mix static and dynamic filters

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_IL004 - It is not allowed to mix static and dynamic filters ?

  The SAP error message CRM_MKTTG_IL004 indicates that there is an issue with the use of filters in a marketing campaign or activity within the SAP Customer Relationship Management (CRM) system. Specifically, this error arises when there is an attempt to mix static filters (which are predefined and fixed) with dynamic filters (which are generated based on certain criteria or conditions) in a single query or selection process.
  Cause:
  The primary cause of this error is the attempt to combine static and dynamic filters in a way that is not supported by the system. This can happen in various scenarios, such as:
  
  Campaign Management: When setting up a marketing campaign, if you try to use both static and dynamic criteria to filter your target audience, the system will throw this error.
  Query Configuration: In the configuration of queries or reports, mixing these two types of filters can lead to this error.
  
  Solution:
  To resolve the error, you need to ensure that you are using either static filters or dynamic filters, but not both at the same time. Here are some steps you can take:
  
  Review Filters: Go through the filters you have set up in your marketing campaign or query. Identify which filters are static and which are dynamic.
  Separate Filters: If you need to use both types of filters, consider creating separate queries or campaigns for each type. For example, create one campaign with static filters and another with dynamic filters.
  Modify Query: If you are working with a query, modify it to use only one type of filter. Remove any conflicting filters that do not match the type you want to use.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to properly configure filters in your specific version of SAP CRM.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or Knowledge Base Articles that may provide additional insights or updates regarding this error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Testing: After making changes, test the campaign or query to ensure that the error no longer occurs and that the desired results are achieved.
  
  By following these steps, you should be able to resolve the CRM_MKTTG_IL004 error and successfully configure your filters in SAP CRM.