How To Fix CRM_MKTTG_IL003 - There is already a different territory in the header defined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_IL - CRM Marketing: Messages Interaction Layer

• Message number: 003

• Message text: There is already a different territory in the header defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_IL003 - There is already a different territory in the header defined ?

  The SAP error message CRM_MKTTG_IL003, which states "There is already a different territory in the header defined," typically occurs in the context of territory management within SAP Customer Relationship Management (CRM). This error indicates that there is a conflict between the territory assigned to the document (such as a marketing campaign, sales order, etc.) and the territory that is already defined in the header of that document.
  Cause:
  
  Territory Assignment Conflict: The document you are trying to create or modify has a territory assigned in the header that does not match the territory you are trying to assign.
  Multiple Territories: The system may have multiple territories defined for the same document type, leading to confusion in assignment.
  Inconsistent Data: There may be inconsistencies in the data related to territories, such as changes in territory definitions or assignments that have not been updated in the document.
  
  Solution:
  
  Check Header Territory: Review the header of the document to see which territory is currently assigned. Ensure that the territory you are trying to assign is consistent with the existing one.
  Update Territory Assignment: If you need to change the territory, you may need to remove the existing territory assignment in the header before assigning a new one.
  Review Territory Definitions: Check the territory definitions in the system to ensure they are correctly set up and that there are no overlaps or conflicts.
  Consult with Admin: If you are unsure about the correct territory assignment, consult with your SAP administrator or the person responsible for territory management in your organization.
  Transaction Logs: Review transaction logs or change logs to see if there have been recent changes to territory assignments that could be causing the conflict.
  
  Related Information:
  
  Territory Management: Understanding how territories are defined and managed in SAP CRM is crucial. Familiarize yourself with the territory management configuration in your system.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to SAP documentation for detailed information on territory management and error handling in CRM.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.