How To Fix CRM_MKTTG_IL002 - Description is longer than 72 characters

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_IL - CRM Marketing: Messages Interaction Layer

• Message number: 002

• Message text: Description is longer than 72 characters

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_IL002 - Description is longer than 72 characters ?

  The SAP error message CRM_MKTTG_IL002, which states "Description is longer than 72 characters," typically occurs in the context of SAP CRM (Customer Relationship Management) when a text field exceeds the maximum character limit allowed for that specific field. This is often encountered when entering descriptions for marketing campaigns, activities, or other related objects.
  Cause:
  The primary cause of this error is that the text you are trying to enter in a description field exceeds the 72-character limit set by SAP for that particular field. This limit is often in place to ensure data consistency and to meet the requirements of various database and application constraints.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Shorten the Description: Review the text you are trying to enter and reduce it to 72 characters or fewer. Focus on the most critical information that needs to be conveyed.
  
  
  Use Additional Fields: If there is more information that needs to be captured, consider using additional fields or notes sections that may allow for longer text entries.
  
  
  Check for Formatting: Sometimes, hidden characters or formatting issues can cause the character count to exceed the limit. Ensure that there are no extra spaces or special characters that might be contributing to the character count.
  
  
  Consult Documentation: Review the SAP documentation or help files related to the specific transaction or object you are working with to understand any additional constraints or guidelines.
  
  
  Custom Development: If the requirement for longer descriptions is a business need, consider discussing with your SAP development team about the possibility of customizing the field to allow for more characters, though this may require significant changes and should be approached with caution.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. Sometimes, SAP releases notes that provide additional context or solutions for specific issues.
  Field Lengths: Familiarize yourself with the field lengths for various objects in SAP CRM to avoid similar issues in the future.
  User Training: Ensure that users entering data are trained on the character limits and best practices for data entry in SAP CRM.
  
  By following these steps, you should be able to resolve the error and successfully enter the required information into the system.