How To Fix CRM_MKTTG_EXCHANGE118 - Exchange object invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_EXCHANGE - messages raised in CRM during Target Group Exchange to R/3

• Message number: 118

• Message text: Exchange object invalid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_EXCHANGE118 - Exchange object invalid ?

  The SAP error message CRM_MKTTG_EXCHANGE118 indicates that there is an issue with an exchange object in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system is unable to find or validate the specified exchange object, which can be related to marketing campaigns, target groups, or other marketing-related functionalities.
  Causes:
  
  Invalid Object ID: The exchange object ID being referenced may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access the exchange object.
  Data Inconsistency: There may be inconsistencies in the data related to the exchange object, such as missing or incorrect entries in the database.
  Configuration Issues: The configuration settings for the marketing or exchange object may not be set up correctly.
  Transport Issues: If the object was transported from one system to another, it may not have been transported correctly.
  
  Solutions:
  
  Verify Object ID: Check the exchange object ID in the system to ensure it exists and is valid. You can do this by navigating to the relevant transaction or using the appropriate report.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the exchange object. This can be done by reviewing the user roles and permissions.
  Data Consistency Check: Run consistency checks or reports to identify any inconsistencies in the data related to the exchange object. You may need to correct any discrepancies found.
  Review Configuration: Check the configuration settings for the marketing area to ensure that everything is set up correctly. This may involve reviewing customizing settings in the SAP system.
  Transport Validation: If the object was recently transported, verify that the transport was successful and that all necessary objects were included in the transport request.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to investigate further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review system logs and traces (e.g., ST22 for dumps, SM21 for system logs) to gather more information about the error context.
  Consult Documentation: Refer to the SAP Help Portal for documentation related to CRM marketing and exchange objects for more detailed guidance.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation or to reach out to SAP support for assistance.