How To Fix CRM_MKTTG_EXCHANGE117 - Object class invalid


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_EXCHANGE - messages raised in CRM during Target Group Exchange to R/3

  • Message number: 117

  • Message text: Object class invalid

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_EXCHANGE117 - Object class invalid ?

    The SAP error message CRM_MKTTG_EXCHANGE117 with the description "Object class invalid" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the object class being used in a marketing or campaign management scenario. This error can arise during various operations, such as data exchange, campaign execution, or when trying to access certain marketing objects.

    Cause:

    1. Invalid Object Class: The object class specified in the transaction or function module does not exist or is not recognized by the system.
    2. Configuration Issues: There may be configuration issues in the CRM system related to marketing objects or the object classes defined in the system.
    3. Data Inconsistencies: There could be inconsistencies in the data being processed, such as missing or incorrect entries in the relevant tables.
    4. Authorization Issues: The user may not have the necessary authorizations to access or manipulate the specified object class.

    Solution:

    1. Check Object Class: Verify that the object class you are trying to use is valid and exists in the system. You can do this by checking the configuration settings in the CRM system.
    2. Review Configuration: Ensure that the configuration for marketing objects and object classes is correctly set up. This may involve checking the customizing settings in transaction SPRO.
    3. Data Validation: Check the data being processed for any inconsistencies or errors. Ensure that all required fields are populated correctly.
    4. Authorization Check: Ensure that the user has the necessary authorizations to perform the operation related to the object class.
    5. Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
    6. Debugging: If you have access to the development environment, consider debugging the process to identify where the error is occurring and what specific object class is causing the issue.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE11 for data dictionary, and SE80 for development objects.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.

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